Climate for life privacy statement

This privacy and cookie statement was last updated on 31 July 2025.

Personal data is collected and cookies are placed via www.climateforlife.nl. Privacy is very important to Climate for life. We therefore comply with privacy legislation. This means that your data is safe with us and that we always use it appropriately. In this privacy statement, we explain what we at Climate for life do with the information we learn about you.

If you have any questions or would like to know exactly what we keep track of, please contact Climate for Life.

Use of personal data

When you use, fill in forms on or visit www.climateforlife.nl, we receive the following information:

  • Name and address details
  • Telephone number
  • Billing address
  • Company details
  • Email address
  • IP addresses
  • Any personal data that you enter as the content of a message.

The law refers to this as ‘personal data’ and states that we may only use this data if we explain exactly why and for what reason. You can read this below.

Furthermore, we will not provide the data you provide to other parties without your consent, unless this is necessary in the context of the execution of the agreement you have concluded with us or if this is required by law.

Contact form 

You can use the contact form to ask us questions or make requests. You will need to fill in certain information. We store this information for 26 months after the questions or requests have been dealt with, for the purpose of handling your question and/or improving our services.

Data from customer surveys

We are constantly working to improve our services and better align them with what customers want. That is why we may use your data (customer number, email address and/or telephone number) to invite you to participate in a non-binding customer or market survey. In this way, you help us to become even better. It is important that you have had a purchase or service experience with us.

Participation in a customer or market survey is entirely voluntary. You decide for yourself whether you want to participate in the survey. How long your data – linked to the results of the customer or market survey – is stored varies per survey. We delete all data that can be traced back to you as soon as the survey is definitively completed.

Specifically for reviews on websites and social media, the EU has tightened the Unfair Commercial Practices Directive as of 28 May 2022. Our obligations in this regard are:

  • We display all reviews and do not remove any (negative) reviews as long as they do not violate our guidelines. Reviews will be removed if they violate our guidelines.
  • We only accept reviews from customers who have actually purchased a product or service.
  • We do not offer consumers any reward for giving a positive review and do not allow third parties who conduct research for us to reward consumers for positive reviews.
  • We check the authenticity of reviews as much as possible. Our users, authors and ourselves can initiate an investigation when there is a suspicious review or when there is a suspicion of review fraud. In that case, the review may be placed in quarantine by the quality mark holder or by the quality management team. During this investigation, it will be determined whether or not the review will be removed. The investigation will take place within a period of 14 days.
  • In the event of a user cancellation or in the event of a business closure, takeover or bankruptcy, customer reviews will remain online for at least 6 months. After that, they will be removed.

You are liable for the content of the online reviews and guarantee that:

  • The content of the review is not false, deceptive, fraudulent or otherwise unlawful and/or contrary to the law
  • you do not treat others/us (including the company about which you are giving a customer review) unfairly with the customer review, for example by posting discriminatory, offensive or insulting texts.
  • the customer review is based solely on your own experience with us and this experience took place no more than one year ago. This period does not apply if you post the customer review in response to a request from the company.
  • the review is not intended as a response to other reviews.
  • the review does not contain any personal data or other descriptions that can be traced back to a person.
  • you give a businesslike account of your experience with us and you will not unnecessarily damage the reasonable interests and good name of our company.
  • you do not have a special relationship with our company; in that case, you are not allowed to write customer reviews.

Provision to other companies or institutions

We will only provide your personal data to other companies or institutions if this is necessary for the execution of the agreement, if we have obtained your consent to do so, or if we are legally obliged to do so (for example, if the police demand this in the event of a suspected crime).

Cookies

We use cookies on www.climateforlife.nl. Cookies are small information files that can be automatically stored on or read from the visitor's device (such as a PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device. Climate for life uses cookies to:

  • Enable website functionalities (technical or functional cookies)
  • Analyse the use of the website and improve the website based on this analysis (analytical cookies).

When you visit the Climate for Life website for the first time, a pop-up will appear indicating that by clicking “Agree”, you accept the cookies. Climate for Life reserves the right to use cookies if you do not explicitly give your consent to the use of cookies. This applies if you continue to browse our website(s) without clicking “Accept/Agree”.

The cookie notification that appears when you first visit our website tells you which cookies are currently being stored and for what purpose.

By clicking “Accept/Agree”, you give us permission to use all or your selected cookies and plug-ins as described in the pop-up and this cookie statement. You are free to disable cookies via your browser. Please note that this may prevent our website from functioning optimally.

Enabling and disabling cookies

In your browser, you can set your preferences so that cookies are only accepted with your consent. For more information, please consult your web browser's manual. Please note that many websites do not function optimally when cookies are disabled.

Deleting cookies

Many cookies have an expiry date. If an expiry date is set, the cookie will be automatically deleted when the expiry date is reached. You can also choose to delete cookies manually before the expiry date. Please consult your browser manual for more information.

Third-party websites

This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

Security

Climate for life takes appropriate security measures to protect personal data and also requires this of parties that process personal data on behalf of Climate for life.

Changes to this privacy statement

When our website changes, we must of course also amend the privacy and cookie statement. So always check the date above and check regularly for new versions. We will do our best to announce changes separately.

Your rights

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. See the contact details below.

You have the following rights:

  • to receive an explanation of what personal data we hold and what we do with it;
  • to access the exact personal data we hold;
  • to have errors corrected;
  • to have outdated personal data deleted;
  • to withdraw consent;
  • to object to a particular use;
  • to data portability.

Please note that you must always clearly state who you are, so that we can be sure that we do not modify or delete data belonging to the wrong person.

Submitting a complaint or requesting more information

If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. For the Netherlands, this is the Data Protection Authority.

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. See the contact details below.

Contactgegevens
 Climate for life
Admiraal de Ruyterstraat 2
3115 HB Schiedam
T: (088) 427 5642
E: gegevensbescherming@climateforlife.nl